Sony investigates PS Vita burnouts during charging, blames users
The launch of the PS Vita has been pretty much problem-free from a hardware point of view. However, Sony is currently investigating an issue with the handheld burning out when recharging.
The PS Vita has been on sale for about 7 months now, and in that time only 31 cases of these burnouts have been reported. In all cases no injuries have been logged, probably because you don’t tend to be around your Vita when it is left to charge.
Sony believes the cause of the problem may actually be human error. The burning in all cases starts at the connection port where power is being fed in. Apparently Sony is claiming the PS Vita isn’t malfunctioning, instead users are inserting the charger while wet, getting liquid in the port by some other method, or damaging the port in some way by inserting other objects in the device.
As there’s only 31 cases from more than 2 million Vitas sold, it’s hard to see how this could be a problem with the hardware. Surely it would be affecting hundreds or even thousands of units if it was? The reports also aren’t limited to one region, with 23 in Japan and the rest spread across other territories where the handheld is sold.
For the moment Sony isn’t taking any action and has ruled out a product recall. If your PS Vita does burn while charging you will have to pay to get it fixed. The only way that will change is if more PS Vitas start burning out, or the Japanese agency the National Institute of Technology and Evaluation reviews the cases and finds there is a problem Sony needs to deal with.
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